As ransomware attacks are on a rise, we see a continuous increase in the victim list. The recent ransomware attack has hit the web hosting provider Managed.com. The service reportedly went down after the incident.
Managed.com Disclosed Ransomware Attack
On November 16, 2020, the web hosting service Managed.com posted an update regarding an ‘unscheduled service interruption’. Initially, they didn’t disclose any details as they continued investigating the matter. However, the following day, Managed.com disclosed to have suffered a ransomware attack.
As revealed, the incident impacted a limited number of websites. However, to prevent the spread of the attack to more customers, the service providers pulled off their entire system.
After that, they started working to restore the service as safely as possible. Besides, they also involved law enforcement agencies as well.
Initially, they also faced problems in communicating with the customers via support tickets. Yet, they resolved it after some time.
Until the time of writing this article, the vendors haven’t shared any other details about the incident. As they stated in the notice,
The Managed.com Support team is not able to share details such as ETA or server status at this time, but as above we will communicate updates as they become available.
REvil Demands $500K As Ransom
Although the vendors have admitted and disclosed a ransomware attack hitting their systems, they didn’t reveal details about the ransomware type, demanded ransom amount, and whether or not they will pay the ransom.
The attackers have asked for $500,000 in Monero (XMR) to be paid within 5 days. The deadline ends on November 24, 2020, after which, the ransom would be doubled if Managed.com fails to pay.
At present, it isn’t clear whether the attackers have stolen the data before encryption. In case they did, then the incident would bring great trouble for all Managed.com customer websites.